Privacy Policy

Privacy Policy

1. General Information
   Protecting your personal data is very important to us. This Privacy Policy explains what personal data we collect when you visit our website (the “Site”), how we use it, and what rights you have as a data subject.
   We process your data in accordance with applicable data-protection laws, in particular the UK GDPR and the Data Protection Act 2018.

2. Controller
   The controller responsible for data processing on this Site is:
   VolkBelmont, United Kingdom
   Email: support@volk-belmont.com

3. Collection And Use Of Personal Data
   We collect and process personal data only where permitted by law or with your explicit consent. This may include:
   • Name, address, email, telephone number (e.g., when you purchase or use our contact form)
   • Payment information (for orders)
   • IP address, browser type, operating system (automatically when visiting the Site)
   • On-Site behaviour (e.g., via cookies)

4. Purposes Of Processing
   Your data is processed for the following purposes:
   • To fulfil and process your order
   • To communicate with you
   • To improve our Site and user experience
   • To prevent fraud and protect our legal rights
   • For marketing purposes where you have consented

5. Disclosure To Third Parties
   We do not share your data with third parties except:
   • For contract performance (e.g., payment providers, shipping companies)
   • To comply with legal obligations
   • Where you have expressly consented

6. Your Rights
   You have the right at any time to:
   • Access your stored data
   • Rectify inaccurate data
   • Erase your data (where no retention obligation applies)
   • Restrict processing
   • Object to processing
   • Data portability
   • Withdraw consent with effect for the future
   You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).

7. Cookies And Tracking Technologies
   We use cookies to enable certain Site functions and to analyse user behaviour. You can refuse cookies in your browser settings or via our cookie banner. Our use of cookies complies with the UK Privacy and Electronic Communications Regulations (PECR).

8. Data Security
   We use appropriate technical and organisational measures to protect your data against loss, destruction, unauthorised access, alteration, or disclosure.

9. Changes To This Privacy Policy
   We may update this Privacy Policy from time to time to reflect legal requirements or changes to our services. The updated version will apply from the date it is posted on the Site.