Conditions d’utilisation

Terms And Conditions — VolkBelmont

  1. Scope
    These Terms And Conditions Apply To All Orders Placed On Our Website By Consumers And Businesses Located In The United Kingdom.

A “Consumer” Is An Individual Acting For Purposes Wholly Or Mainly Outside Their Trade, Business, Craft, Or Profession.
A “Business Customer” Is A Person Or Entity Acting For Purposes Relating To Their Trade, Business, Craft, Or Profession.

  1. Contracting Party And How The Contract Is Formed
    The Sales Contract Is Concluded With:
    VolkBelmont, United Kingdom
    Email: support@volk-belmont.com
    Please Note: VolkBelmont Is An Online Store And Has No Physical Retail Location.

Products Shown On The Website Are Not A Binding Offer. By Placing An Order, You Submit A Binding Offer To Purchase. The Contract Is Formed When We Explicitly Confirm Your Order By Email Or When We Dispatch The Goods And Send You A Dispatch Confirmation.

  1. Prices And Shipping Costs
    All Prices Are Shown In GBP And Include UK VAT Where Applicable.
    UK Shipping Is Free On All Orders. Any Costs That May Apply (For Example For Re-Delivery) Will Be Shown Clearly At Checkout Or Communicated Beforehand.

  2. Payment
    We Accept The Payment Methods Displayed At Checkout (For Example Credit/Debit Cards, PayPal, Apple Pay, Google Pay, Klarna, Or Shop Pay). We May Exclude Specific Payment Methods In Individual Cases.

  3. Delivery
    We Deliver To Addresses Within The United Kingdom. Estimated Delivery Times Are Shown On The Relevant Product Page And/Or At Checkout. Title And Risk Pass To You Upon Delivery To The Address You Provided.

  4. Right To Cancel (Consumers)
    Consumers Have A Statutory Right To Cancel Under The UK Consumer Contracts Regulations 2013. You May Cancel Your Contract Within 14 Days From The Day After You (Or A Person You Nominate) Receive The Goods, Without Giving Any Reason.

To Exercise The Right To Cancel, Please Email support@volk-belmont.com With Your Order Number And A Clear Statement Of Your Decision To Cancel. You Must Send Back The Goods Without Undue Delay And In Any Event No Later Than 14 Days From The Day You Informed Us Of Your Cancellation. You Are Responsible For The Direct Cost Of Returning The Goods (Unless The Item Is Faulty Or Incorrect).

Our Store Policy Is More Generous Than The Statutory Minimum: We Offer 30-Day Exchanges And Returns As Described In Our Returns Policy. Your Statutory Rights Remain Unaffected.

  1. Retention Of Title
    Goods Remain Our Property Until Paid For In Full.

  2. Warranty And Liability
    Your Statutory Rights Under The Consumer Rights Act 2015 Apply To Consumer Purchases. If A Product Is Faulty Or Not As Described, You Are Entitled To A Repair, Replacement, Price Reduction, Or Refund As Provided By Law.
    For Business Customers, The Warranty Period Is 12 Months From Delivery. We Are Liable Without Limitation For Intent And Gross Negligence And For Injury To Life, Body, Or Health. Otherwise, Our Liability Is Limited To Foreseeable Loss Typical For This Type Of Contract. Nothing In These Terms Excludes Or Limits Any Liability That Cannot Legally Be Excluded.

  3. Dispute Resolution
    We Are Not Obliged To Participate In Alternative Dispute Resolution (ADR) Procedures Before A Consumer Arbitration Body And Do Not Commit To Doing So. This Does Not Affect Your Right To Seek Redress Through The Courts.

  4. Final Provisions
    English Law (England And Wales) Governs These Terms And Any Contract Between You And Us, And The Courts Of England And Wales Have Exclusive Jurisdiction, Except That Consumers Residing In Scotland Or Northern Ireland May Bring Claims In Their Local Courts.
    If Any Provision Of These Terms Is Found Invalid Or Unenforceable, The Remaining Provisions Will Continue In Full Force And Effect.
    We May Update These Terms From Time To Time. The Version Published On Our Website At The Time Of Your Order Applies To That Order.
    The Contract Language Is English. For All Enquiries, Please Contact support@volk-belmont.com.

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